Measurable outcomes
Clear plans, documented actions and outcomes you can track, so you always know where things stand.
About us
A trusted partner across workforce, consultancy and recovery.
United by one standard: professionalism, partnership and measurable outcomes.
- specialist divisions
- 6
- plan
- 1
- point of contact
- 1
Our objective
Confidence that every practical detail is handled to a consistently professional standard.
Our divisions
Six specialist divisions. One coordinated organisation.
Active Recovery Concierge
Recovery, carefully coordinated around you
A dedicated, non-clinical recovery coordination service that helps individuals and families organise the practical side of recovery, so plans are clear, arrangements are made and important things do not fall through the gaps.
- Pre-surgery & pre-discharge planning
- Your personal recovery coordination plan
- Home-readiness coordination
- Appointment & transport coordination
- Family coordination & agreed updates
- Recovery reviews & problem solving
Active Quality Academy
Practical training built around real standards
Structured, practical training and workforce development, from induction and mandatory training through to leadership and quality improvement programmes, designed around real day-to-day standards rather than generic course content.
- Induction training
- Mandatory training
- Leadership programmes
- Quality improvement programmes
- Single workshops
- Ongoing training partnerships
Active Provider Solutions
Consultancy for provider organisations
Practical, experienced consultancy for care and support providers, covering compliance readiness, operational improvement, growth planning and the day-to-day challenges of running a regulated service.
- Compliance readiness
- Operational improvement
- Growth planning
- Running a regulated service
- Support for managers & boards
- Advice you can act on
Active Accommodation Solutions
Suitable accommodation, sourced and coordinated
Suitable, well-matched accommodation sourced and coordinated for people with specific requirements, handling the search, liaison and practical arrangements from enquiry through to move-in.
- Search & sourcing
- Liaison on your behalf
- Practical arrangements
- Enquiry through to move-in
- Single placements
- Multi-location coordination
Active Workforce Recruitment
Specialist workforce, properly matched
Qualified, properly vetted professionals across health, care and workforce sectors, from single hires to ongoing staffing partnerships, handled with the same care as the rest of our services.
- Vetted, experienced candidates
- Health, care & workforce sectors
- Single hires
- Ongoing staffing partnerships
- Matched on fit, not just availability
- Roles that match your skills & values
Active Facilities
Facilities support that keeps operations running
Dependable facilities management and support, from routine maintenance and cleaning standards to wider premises support, so sites run smoothly without constant oversight from your team.
- Routine maintenance
- Cleaning standards
- Wider premises support
- One point of coordination
- No juggling multiple contractors
- Less oversight needed from your team
Featured · Active Recovery Concierge
Recovery doesn’t end when you leave the hospital.
A hospital discharge, an operation, a sudden illness, an accident or a change in mobility can turn everyday life upside down. There are appointments to organise, transport to arrange, equipment to source, a home to prepare and family to update, often while the person affected is tired, worried or in pain.
You focus on getting better. We help organise what getting better requires.
A non-clinical service. We work alongside your GP, hospital team and regulated care providers, never in place of them.
Because recovery is bigger than medicine
- HospitaltoHome
- TreatmenttoRecovery
- DependencetoIndependence
- ConfusiontoClarity
- OverwhelmtoOrganisation
- “How are we going to manage?”to“We have a plan.”
That journey contains hundreds of small practical details. ARC exists to help make those details work.
How we work
Every engagement follows the same six steps.
Whichever division you work with, you get the same consistent, predictable experience, from the first conversation to continuous improvement.
Discover
We listen first: your situation, the pressures on you and what a good outcome looks like.
Consult
A specialist from the right division talks you through the options, plainly and honestly.
Design
You get a clear written plan: who does what, by when, and how progress is measured.
Deliver
One coordinator keeps every moving part on track and keeps you informed throughout.
Review
We check progress against the plan together and agree what is working.
Improve
What we learn feeds straight back in, so each phase runs more smoothly than the last.
Step one is a conversation. Tell us what is going on and we will take it from there.
Start with a consultationWhy Active
What sets us apart.
Professional standards, practical answers and the discretion that sensitive situations deserve.
Discreet by default
A consistent, confidential standard of service in every engagement.
Partnership, not takeover
We work alongside your existing teams and professionals, not around them.
Practitioner expertise
Deep, practical experience across workforce, consultancy and recovery coordination.
Built for real life
Guidance designed for real operational and personal circumstances, not theory.
Always refining
We keep improving how services are coordinated and delivered.
Testimonials
Trusted when it matters most.
From the families, referring professionals and corporate partners we work with.
“A calm, coordinated point of contact when we needed it most.”
“Professional from the first call to the final handover.”
“Exactly the premium, organised experience we were looking for.”
Insights
Practical perspectives from every division.
FAQs
Good questions.
The things people most often ask before getting in touch. Anything else, just ask.
What does Active Workforce Solutions do?
We are one organisation with six specialist divisions: recovery concierge, training, provider consultancy, accommodation, recruitment and facilities. You can use one division or several, and either way you deal with a single coordinated team.
What is recovery coordination?
Recovery coordination is the structured organisation of practical arrangements, communication, appointments, logistics and onward referrals around a person’s recovery plan.
Is Active Recovery Concierge a medical service?
No. Active Recovery Concierge provides non-clinical planning, practical coordination and onward referral. Clinical advice, treatment and regulated care remain the responsibility of appropriately qualified providers.
Can you arrange care at home?
We can help identify requirements, organise enquiries and coordinate introductions to appropriate providers. Any regulated care must be delivered by a suitably registered provider.
Can you work with my hospital or consultant?
Yes, with your consent and subject to the professional’s cooperation. We can coordinate practical information, appointments and agreed arrangements while respecting clinical boundaries and confidentiality.
Do you support people outside your local area?
Yes. The service can be delivered through a combination of remote coordination and agreed local arrangements. Availability depends on the location and complexity of the request.
Rather talk it through? Speak to our team directly.
Contact
Tell us what you need. We'll take it from there.
Whether it is a workforce challenge, a recovery that needs coordinating or a premises problem, one conversation is all it takes to start.
- 01603 336018
- 07943 553777
- arc@activeworkforcesolutions.com
- 3 Serenity Place, Hampden View, Norwich NR5 0WW
What happens next
- We get back to you to arrange a conversation at a time that suits you.
- You speak with a specialist from the right division.
- You receive a clear, written plan before anything begins.
Thank you.
Your enquiry is with our team. We will be in touch by phone to arrange a conversation.
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